Cancellation policy

If something is wrong with your order, we’ll make it right. Because coffee is a food product roasted to order, we can’t accept returns of opened bags. If your order arrives damaged or incorrect, or you’re unhappy with it, contact us within 30 days of delivery and we’ll send a replacement or issue a full refund to your original payment method. Email crazyfresh@fiveoclockbrands.com or call 248-549-0054 with your order number. Refunds are processed within 5 business days of approval.