Refund policy

If something is wrong with your order, we’ll make it right. Because coffee and tea are food products, and our coffee is roasted to order, we can’t accept returns of opened bags or boxes. If your order arrives damaged or incorrect, or you’re unhappy with it, contact us within 30 days of delivery and we’ll send a replacement or issue a full refund to your original payment method. Email crazyfresh@fiveoclockbrands.com or call 248-549-0054 with your order number. Refunds are processed within 5 business days of approval.